Customer Advice and Safety Regarding Covid-19
In our showroom your safety, as well as the safety of our staff, is our number one priority. We are operating on a strictly by appointment only basis and we continue to rigorously implement all Government guidance and follow industry best practice.
We wanted to let you know that we are vigilantly implementing enhanced protocols to ensure your safety, current measures include:
Systematic showroom and reception area disinfection between each customer/appointment.
Social distancing guidelines implemented with a one way system in place.
Installation of hand sanitiser units with face masks and disposable gloves available.
We’ve enhanced the already robust cleaning techniques of our vehicles with the systematic use of disinfectant agents after each viewing/appointment or test drive, we pay special attention to the places people touch such as steering wheels, dials controls and switches, handbrake, door handles, keys and other hard surfaces.
Click & Collect Service and Nationwide Delivery Covid-19 Policy
Pre-Delivery or collection your new vehicle will be thoroughly sanitised in preparation for delivery or collection as follows:
Systematic car disinfection inside and outside before deliver or collection.
Vehicle keys and documentation are sealed in an envelope once disinfected.
When your vehicle arrives, the car will then be sanitised again by the driver before handover.
Social distancing guidelines – staying at least 2 metres away implemented at all times.
Please help us all stay safe and do not visit if feeling unwell, please contact us to cancel or reschedule your appointment.
A log of each appointment will be maintained for contact tracing.
It is understandable that you are taking precautions by self-isolating or deciding to distance yourself from public places and person-to-person socialisation. If that’s the case, we are here to help you with any enquiries you may have over the phone, by email, or online. We are also able to offer walk-around video and delivery to help you choose your car completely from the comfort of your own home.
Please do check our website for all the latest deals and offers. We are making a concerted effort to keep our online stock up-to-date.
From all of us here at Seraph Cars, stay safe and look after each other.